Shipping policies
Shipping and Delivery
The total turnaround time for hair orders is 7-14 business days (weekdays). I do not keep hair and lace on hand.
If a customer has selected expedited shipping, the total turn around time is 3-5 business days (weekdays).
Once an order has shipped out, Kashh Kollections is not responsible for lost or stolen items. Please keep in mind that orders can be delayed due to holidays, Covid-19, customs clearance, or delays with the shipping courier
Refunds and Returns
Hair and products are eligible for returns and refunds if the product is deemed defective by the merchant (me) and shipped back to the merchant within 30 days of receiving said order.
Contact Us
Email: kashhkollectionsllc@gmail.com
Business hours: 9am-5pm CST.
Please allow 48-72 hours for a response, thank you.